Our Process

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Creating connected experiences that drive ROI.

One of the most important facets to a successful engagement is a solid process. Ours is built on experience and communication.

Where do you want to go?

Closing the knowledge gap to understand objectives and requirements to ensure successful delivery and execution.

  • Business Goals & Objectives
  • Brand & Marketing Review
  • Market & Competitive Analysis
  • Audience Research
  • Engagement Strategy
  • Technology Discovery
  • Vision & Roadmap

Building an engagement and creative and content strategy that defines the experience architecture and aesthetic for the project moving forward.

  • Content Strategy
  • Experience Architecture
  • Experience Design
  • Usability Research / Testing
How do you want to get there?

Transforming the prototypes and designs into a living, breathing website, adhering to the strategy we determined in the first process step.

  • Front-End Engineering
  • Back-End Engineering
  • Quality Assurance
  • Content Load & Migration
What will it take to make it?

Taking a step back and reviewing what is working and how the broader roadmap moving forward can be matured to meet any new, identified needs.

  • Customer Satisfaction
  • Performance Assessment Report (PAR)
  • Qualitative Feedback
  • Update Roadmap / Evolve
What can you do to improve?